Vela Apps for Electronics

White-Label Electronics Store App With IMEI Tracking & Repair Tickets

Electronics stores and repair centres need more than a product catalogue. Vela tracks serial/IMEI numbers per unit with warranty, runs a full repair-ticket workflow — estimate, customer approval, work, completion — with parts billed straight from live stock, and adds AMC plans, trade-ins and returns against serial numbers.

Beyond The Basics

Smarter Than a Storefront

Automatic Business Insights

Today-vs-yesterday and week-vs-week cards, plus revenue, stock and customer alerts surfaced automatically — no digging through reports to find what changed.

Multi-Brand Support

Run multiple brands from one dashboard, each with its own Brand Partner login scoped to that brand's orders and invoices.

Built For Electronics

Everything Your Electronics Business Needs

Laptop / hardware store, device repair center

39

features included

6

areas covered

Customer + owner app

Android, iOS & web

Customer app

What your customers see and use

7
  • Online catalogue with filters by brand, processor, RAM, display and price
  • Product pages with photo gallery, variants and a full specification table
  • Checkout with saved addresses, delivery slot, cash on delivery or online payment
  • Order tracking and per-item return requests with reason and condition
  • Customers book repairs online and track the status of their requests
  • Customers approve or decline a repair estimate from a link, no login needed
  • App in English, Hindi, Telugu, Kannada and Tamil

Owner & staff dashboard

Run the business day to day

5
  • Catalogue with device types, brands, variants, specs, photos and stock; compare products side by side
  • Customer profiles showing devices owned, warranty status, orders and repairs
  • Device records per customer (brand, model, serial) with repair history
  • Spotlights and offers to feature products on the storefront
  • Branding, GST & tax and sales counter settings; activity log for the owner

Orders & operations

The daily work, step by step

16
  • Serial / IMEI numbers registered per unit with warranty months, picked at the time of sale
  • Warranty lookup: enter any serial / IMEI to see sale status and warranty validity
  • Sales counter: scan barcode or IMEI (phone camera too), add installation charges, set home delivery slot
  • Phone and WhatsApp orders can be booked at the sales counter
  • Order board for online and counter orders, with order history
  • Returns and replacements against a serial number, with refund and approval of customer return requests
  • Repair tickets: intake with device, complaint, photos, priority, promised date and technician
  • Repair workflow: estimate, customer approval, in progress, waiting for parts, ready for pickup, delivered
  • Parts used on a repair are picked from live stock and billed; labour with GST
  • Print job sheets and device labels; share status or approval link with the customer on WhatsApp
  • Advance payments, part payments and refunds on repair tickets
  • Warranty repairs and AMC-covered visits flagged on the ticket
  • Service requests from the storefront land in one inbox for follow-up
  • Annual Maintenance Contract plans sold per device, with visits used and expiry reminders
  • Trade-ins: quote a customer's old device, then apply the value against a new sale
  • Alerts on your phone for new service requests and AMC plans nearing expiry

Billing & payments

Get paid and stay compliant

4
  • GST invoices for sales and repairs, with credit notes, debit notes and GST reports
  • Payment at the counter by cash, UPI, card, split across methods, or pay later
  • Refunds go back to the original payment method, not store credit
  • Online payments for storefront orders via your own Razorpay / Cashfree account

Reports & insights

Know how the business is doing

4
  • Dashboard with sales, repairs, AMC and stock insights, today vs yesterday and this week vs last week
  • Business Insights tabs: overview, trends, products and stock, after-sales, customers, insights and repairs
  • Repair reports: turnaround time, completed jobs and overdue repairs
  • Alerts for overdue repairs, devices uncollected over 7 days, estimates awaiting approval and low stock

Team & access

Who can see and do what

3
  • Staff logins with per-area permissions: repairs, trade-ins, orders, catalogue, customers, reports, invoices
  • Repair technician logins limited to repair tickets, devices and warranty lookup
  • Brand Partner logins that see only their own brand's products, orders and invoices

Same Platform, Every Sector

Your Brand, Your Data, Zero Commission

Your Business, Your Data

Customers, orders, and business data stay completely private.

Android, iOS & Web

A branded customer app and an owner dashboard — on Android, iOS and the web.

OTP Authentication

Phone-based OTP login for customers and staff. No passwords to manage.

Multi-Language

5 languages: English, Telugu, Hindi, Kannada and Tamil.

Ready to launch your branded electronics app?

Your brand, your app, your data — live and running from day one.